FAQ - Antminer

Where are your miners shipped from?

All our miners are shipped directly from our USA warehouse.

What shipping carriers do you use?

We ship using trusted carriers such as UPS, FedEx, DHL, and EMS.

How long does shipping usually take?

Domestic orders typically arrive within 2–5 business days. International delivery times vary based on location.

Do you offer free shipping?

Shipping costs are calculated at checkout based on the delivery address and selected carrier.

Are the miners new or used?

All miners we sell are brand new, unless otherwise clearly specified.

Do the miners come with a warranty?

Yes, all miners come with a 6-month warranty covering manufacturing defects.

What if my miner arrives damaged?

If your miner arrives damaged, please contact us immediately for a free replacement or full refund.

Can I return a miner if I change my mind?

Yes! We offer a 30-day no-questions-asked return policy. Simply return the product for a full refund.

How do I request a refund or return?

Just contact our support team, and we’ll guide you through the easy return process.

Are all miners ready for immediate shipping?

Yes, all listed miners are in stock at our USA warehouse and ready to ship.

Do you provide technical support after purchase?

Absolutely. Our support team is available to assist you with setup, troubleshooting, and optimization.

Can I track my order after shipping?

Yes, once your order ships, we will provide you with a tracking number via email.

What payment methods do you accept?

We accept payments via bank transfer, credit/debit cards, and cryptocurrencies.

Are there any import taxes or duties?

Import taxes may apply depending on your country’s regulations. Please check with your local customs office.

Can I place a bulk order for multiple miners?

Yes, we welcome bulk orders! Please contact us directly for special pricing and arrangements.